Cultural Dimensions are differences between cultures that are not visible and apparent. They are based on the values of a culture and therefore can only be found underneath the surface.

Thursday, April 21, 2011

The “time is money” Concept: Strategies to Survive The First Month as a “Fresh” German Manager

Short-term orientation is one of the cultural dimensions you face when starting to work in the U.S. as a German Manger. The American culture values achievement of quick results, short-term profit growth, abilities and knowledge are measured by “how is the immediate influence on company’s profit growth”, and spending is based on budget’s temporary availability. All of which is adding to the bouquet of challenges you are facing when starting your international assignment. Understanding your own cultural preferences and the differences of other countries is the key to focused and effective collaboration.

The “time is money” concept is materialized within these three examples. Discover your own style in between business demands and your commitment to success with the following questions:

1) Business emphasizes on achieving quick results and rapid fulfillment of assignments. Challenge and question "the way things are done here...", explain why you approach an assignment differently (consistency, sparing with resources, long-term sales growth versus quick profit). Find a way in-between your idea of how long it is going to take versus your colleague’s idea.

Ask yourself: What can I offer to make things happen? How can I provide quick answers without giving up my need for carefully research? How can I control quality results?

2) Quick business results also mean being available for business questions all the time. Try to accommodate your own and your family’s needs for regeneration while making yourself available for business questions. Don’t try to communicate that you will not be available. The business process will search its way around you and you will find yourself left out of decisions and information streams. The best way to adjust is “to know” about it and built up a safety net that helps you deal with this demand.

Ask yourself: What do I need to be able to regenerate after business hours? How can I find ways to accommodate both needs? What do I have to fine-tune in the office/ at home?

3) Policies and guidelines will be applied widely whatever the context is. A static set of guidelines and policies would make quick maneuvers and decisions impossible. A corridor of interpretation is a better fit for a short-term oriented culture. This might be one of the most difficult adjustments to business life for you. You are used to read what is said and not to interpret any options. Be aware that rules are not fixed generally and that there will be room for interpretation depending on the context. Try to think “outside of the box”.

Ask yourself: What opportunities lay within the context? What might help to keep things moving? Who might be a source for interpretation? What is legally possible?

Next time you are facing a challenge on time management consider these three points to understand the differences in cultural behavior, feel more confident in your current work environment and give your decision more impact.


Enjoy business and culture,
Christine Klisch

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Christine M. Klisch’s work is based on the Cultural Dimensions by Geert Hofstede. She is certified in conducting cultural profiles using the “Culture in the Workplace Questionnaire TM ”.

Friday, October 8, 2010

A Simple Way to Develop Cross-Cultural Communication Skills:

The beginning of multiculturalism is when you develop the ability to identify people from a different country using their own standards.” (1)


Doesn’t this sound complicate? Truly German, you might say. And at this point you are sensing cultural differences.

The demand for cultural sensitivity is increasing. With companies balancing being local but operating across borders it is becoming more and more difficult to embrace company core values and diversity of cultures we are working with.

Like it or not, but relevant authors have a common understanding about developing cross-cultural competency: It is about learning to understand your own values and restrictions and then experience the differences. All carried by a willingness to progress in educating yourself, stay open and learn about others.

Manager in global companies are constantly expanding their experience. They are working with a diverse team on a regular basis. Their knowledge in leading teams towards success is improving on a daily basis. The question results in: “Why it is still difficult for managers to recognize cultural landmines before they materialize”. It causes frustration and very often leaves a manager ending their international assignment earlier than anticipated.

The opening sentence sums it up: Beginning to realize how cultural differences can influence communication, means taking the first step. Applying what you’ve read or learned though doesn’t compare to using a mathematical tableau - you are entering the fields of soft skills once again.

I found raising attentiveness the most important step to support managers as well as other individuals. It opens up new (or even already experienced) perspectives and eliminates the “not knowing what you don’t know”. Using examples and “real life” situations offers a perfect basis improving your sensitivity for daily communication and finally enhancing your understanding.

With this blog I will present examples of situations which occurred during day-to-day business within teams or in a private setting. It will simply show how to be responsive of cultural misunderstandings that are repeatedly overlooked.

What example do you think would be a fit?
What cross-cultural land mine do you think did you experience in the past?

Email to Coaching@Christine-Klisch.com or post as a comment.

To your cross-cultural success,
Christine Klisch



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(1) 2005 Geert Hofstede, BV, “Cultures and Organizations – Software of the Mind”

Monday, October 4, 2010

How Not to Embarrass Yourself in Germany

Interesting findings for Americans travelling to Germany. Does the taxi driver expect my tip? Will I get taped water in a restaurant?

How Not to Embarrass Yourself in Germany (.pdf)

Find out more ... in Bloombergs Businessweek lastest articel "Gemany unified - The 20 year miracle" http://www.businessweek.com/globalbiz/content/sep2010/gb20100929_427718.htm